We left off last week at saying that the "Role of Management/ Trade Union was the maintenance of Peaceful and Harmonious industrial relations environment". The question in need of an answer today and this week is the HOW? Management actions in actualizing the peaceful and harmonious industrial relations environment include at least the following:- - Manage the relationship with the Trade Union to avoid any forms of disputes. - Sincerely get involved in collective bargaining. - Employ competent co-workers. - Honour all collective agreements. - Always ready to meet with the Trade Union thereby maintaining an open-door policy with this all important stakeholder. - Kill all forms of impunity. - Give all policies that affect employees a human face. - Pay a fair day's wage for a fair day's work. On the other hand, the Trade Union, should carry out the under-listed minimum actions - Recognize Management's right to manage the organisation. - Commit to collective bargaini...