In an industrial relations environment, there can only be collective disputes.
Collective disputes can be handled in five different ways.
However, the beginning of third party handling of disputes is "Agreement of Disagreement" between the parties.
The five methods of third party intervention can be grouped into VOLUNTARY and COMPULSORY.
While Mediation is voluntary, other four methods are COMPULSORY. Viz
- Conciliation.
- Arbitration.
- Fact-Finding.
- Adjudication (National Industrial Court)
During my active work life I was exposed to Conciliation.
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